Terms of Service

Terms of Service

Welcome to Nordwood Meble! These Terms of Service ("Terms") govern your use of our website, www.nordwood-meble.com ("Website"), and the purchase of products from our online store. By accessing or using our Website, you agree to comply with and be bound by these Terms.

Company Details:

  • Company Name: R. B. I Care
  • Webshop/Brand Name: Nordwood Meble
  • Registered Address: Rosestraat 911, 3071AL Rotterdam, The Netherlands
  • Company Registration (KvK) Number: 93687168
  • Email: info@nordwood-meble.com

1. Acceptance of Terms

By accessing our Website and placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

We reserve the right to modify, update, or change these Terms at any time without prior notice. Any updates will be posted on this page, and the new Terms will take effect immediately upon publication.

2. Products and Availability

All products listed on our Website are subject to availability. We make every effort to ensure that the products and their descriptions are accurate, but we do not guarantee that the Website is free of errors.

If a product is unavailable after your order has been placed, we will inform you immediately and offer a refund or an alternative solution.

3. Pricing and Payment

All prices on our Website are listed in EUR (€) and are exclusive of applicable taxes and shipping fees. The final price, including taxes and shipping, will be displayed at checkout before you confirm your purchase.

We accept payments through a variety of secure payment methods, including credit cards, PayPal, and other payment providers supported by Shopify.

4. Shipping and Delivery

We ship to most countries worldwide. Shipping costs and estimated delivery times will vary depending on your location. Shipping fees will be calculated at checkout.

Please note that any customs duties or taxes applied to international orders are the responsibility of the customer.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, we accept returns under the following conditions:

  • Items must be returned within 30 days of receipt.
  • Products must be unused, undamaged, and in their original packaging.
  • You are responsible for return shipping costs unless the item is faulty or incorrect.

To initiate a return, please contact us at info@nordwood-meble.com with your order number and details. We will provide further instructions.

Refunds will be processed within 14 business days of receiving the returned item. Please note that shipping costs are non-refundable.

6. Consumer Rights for EU Customers

If you are a consumer located in the European Union, you have the right to cancel your order within 14 days of receiving your goods without providing a reason. To exercise this right, you must notify us in writing (via email) within this period. After cancellation, you have 14 days to return the products to us.

7. Intellectual Property

All content on this Website, including text, images, logos, product descriptions, and graphics, is the property of Nordwood Meble or its affiliates and is protected by intellectual property laws. You may not use, copy, or reproduce any content from this Website without prior written consent.

8. Privacy and Data Protection

We respect your privacy. We collect personal data necessary to process orders and provide our services. For more information, please refer to our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

By using our Website and placing an order, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Nordwood Meble will not be liable for any indirect, special, or consequential damages resulting from your use of the Website or your purchase of products, including but not limited to loss of profits, data, or business interruption.

We are not responsible for any damages that arise from the use or inability to use the products purchased from our Website.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Rotterdam, the Netherlands.

11. Force Majeure

We are not liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, or government actions.

12. Contact Information

If you have any questions or concerns about these Terms of Service or our products, please contact us: