Shipping Policy

Shipping Policy

Thank you for shopping at Nordwood Meble! We aim to provide fast and reliable shipping to ensure you receive your order as quickly as possible. Please review our shipping policy below for more information about processing and delivery times.

1. Order Processing Time

  • Order Processing Time: All orders are processed within 24 to 48 hours after receipt of your payment, excluding weekends and public holidays. Orders placed after 2:00 PM CET (Central European Time) will be processed the following business day.
  • Business Days: Our processing times are calculated on business days (Monday to Friday, excluding public holidays).

2. Shipping Methods and Delivery Times

We offer reliable shipping to most locations in Europe and worldwide. Once your order is processed, it will be shipped using a carrier depending on your location.

  • Estimated Delivery Time: Once your order has shipped, it will typically arrive within 5 to 7 working days.

    Please note: Delivery times may vary depending on your location and local shipping conditions. Delays due to customs clearance, weather, or other unforeseen circumstances may occur.

  • Shipping Fees: Shipping costs are calculated at checkout based on the delivery destination, size, and weight of your order. Any applicable taxes, customs duties, or additional fees for international orders are the responsibility of the customer.

3. Tracking Your Order

Once your order has been processed and shipped, you will receive an email with a tracking number and a link to track your shipment. You can check the status of your delivery at any time.

4. Shipping to International Locations

We are happy to ship internationally! Delivery times and shipping costs vary depending on the destination. Customs duties and taxes may apply depending on the country of delivery. These additional charges are the responsibility of the customer.

For any international shipping inquiries or if you need assistance with delivery times, please don’t hesitate to reach out to us at info@nordwood-meble.com.

5. Order Issues or Delays

While we strive to ensure timely delivery, shipping delays may occur due to circumstances beyond our control, such as customs delays, weather, or high demand periods. If your order does not arrive within the expected delivery window, please contact us, and we will assist you in tracking the shipment.

If there is any issue with your order (e.g., damaged items or incorrect deliveries), please notify us within 48 hours of receiving your package so we can resolve the issue promptly.

6. Shipping Restrictions

  • P.O. Box Addresses: We currently do not ship to P.O. Boxes.
  • Remote Locations: Certain remote areas may experience extended delivery times. We will notify you if this affects your order.

7. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with tracking your order, feel free to reach out to us:

  • Email: info@nordwood-meble.com
  • Phone: [Insert Phone Number, if applicable]
  • Address: Rosestraat 911, 3071AL Rotterdam, The Netherlands

Thank you for choosing Nordwood Meble! We appreciate your business and are committed to ensuring a smooth and efficient shipping experience.